Privacy Policy
Last updated: May 2026
Introduction
This privacy policy explains how we collect, use, and protect personal information when you interact with our website or services.
Information We Collect
Information You Provide
When you submit an enquiry form, we collect:
- Your name
- Email address
- Child's age (if relevant)
- Any additional information you choose to provide
Information Collected Automatically
When you visit our website, we may collect technical information including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use collected information to:
- Respond to your enquiries about our programmes
- Provide information about available sessions
- Administer our services and maintain records
- Improve our website and service offerings
- Comply with legal obligations
Legal Basis for Processing
We process personal data on the following legal bases:
- Consent: when you submit a form or contact us voluntarily
- Legitimate interests: to operate our business and respond to enquiries
- Legal obligation: to comply with applicable laws and regulations
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Enquiry data is typically retained for up to two years unless you request earlier deletion.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under data protection law, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data in certain circumstances
- Restriction of processing in certain circumstances
- Data portability
- Objection to processing based on legitimate interests
- Withdrawal of consent where processing is based on consent
To exercise these rights, contact us using the details on our contact page.
Third Party Services
We do not sell or share your personal information with third parties for their marketing purposes. We may share information with service providers who assist in operating our website or conducting our business, subject to confidentiality obligations.
Children's Privacy
While our services are designed for children and teenagers, we collect personal information from parents or guardians, not directly from minors. We do not knowingly collect personal data from children under 13 without parental consent.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Information
For questions about this privacy policy or our data practices, please contact us at the address provided on our contact page.